We are always here for your pets...
At Roleystone Animal Hospital we pride ourselves on providing quality, compassionate and affordable health care for all your pets. Our team have experience not only with dogs and cats, but also with ferrets, rabbits, rodents, birds, and wildlife! We aim to make your pet feel at ease in our clinic with a caring and gentle approach to treatment and consultations.
We are fully equipped with large, comfortable examination rooms, diagnostic machines and pharmaceutical stores, so we can provide on-the-spot assistance for nearly all pet health, medical and surgical needs. You can even have a virtual visit with us here before you come down in person!
At Roleystone Animal Hospital, you’ll be fully supported with sound advice. We know that helping our clients starts with providing a good understanding of health care issues and treatment options. With good advice and professional recommendations, you’ll be well equipped to make the best ongoing health care decisions for your pet.
Roleystone Animal Hospital is located in Kelmscott and proudly offers our veterinary services not only to the Roleystone area, but also to Armadale, Bedfordale, Brookdale, Byford, Camillo, Champion Lakes, Forrestdale, Gosnells, Karagullen, Kelmscott, Kenwick, Martin, Mount Nasura, Mount Richon, Seville Grove, Southern River, Thornlie, and surrounding areas.
We look forward to seeing both you and your pet!
Latest News Snippets... (all newsworthy items can be found here!)
23 March 2020 - Updated COVID- 19 Hopsital Policy:
As everyone is aware the situation regarding COVID-19 is changing rapidly. It is our priority to keep the hospital open and maintain excellent care for our clients and their families, whilst also doing our bit to ensure effective social distancing as per the government’s policies, helping minimise spread of this virus further within our communities.
To ensure our staff are able to provide this care, effective immediately we will be splitting our team into two groups with NO crossover. Team A will be operating Monday - Wednesday and Team B Thursday - Saturday. Should one Team have to step down, the other Team will spread out further to maintain continuity of care as much as possible.
As a consequence we will now be doing consultations differently - we ask that you ring when you arrive, a staff member will come out to retrieve your pet and bring them into the hospital, and the vet will ring you while you wait in your car and do the consultation over the phone. We will not be offering house calls at this time, except in specific extenuating circumstances.
We ask for any food and medication orders to please ring us in advance - so that we can ensure we have adequate stock on hand and to arrange a pick up time for you.
Wherever possible please also use EFTPOS.
As the situation evolves, other changes may apply both for our profession and others, and we will continue to make it a priority to keep you updated. Please be patient with us as we do everything in our power to be here for you and your family.
In the meantime, please practice kindness, look after yourselves and each other, and know that we are here to help care for your fur family during these unprecedented times.
19 March 2020 - COVID-19 Hospital Statement:
At Roleystone Animal Hospital we appreciate that the pandemic COVID-19 is at the top of everyone’s mind, and we would like to update our clients about what we are doing to help limit community spread of the virus.
It is our priority to continue to provide excellent care for your family during these challenging times. In order to do so we ask for your patience as we implement the following:
-We have increased our cleaning regimes above and beyond our current protocols, including disinfecting high contact areas in public areas of the hospital regularly; including door handles, seating, the reception counter, and the EFTPOS machine.
-Upon booking your appointment, reception staff will confirm over the phone you or your family are not currently exhibiting flu or cold-like symptoms, and have not been overseas in the last 14 days. We ask clients that are feeling unwell to refrain from visiting the practice, and calling us to discuss your options.
-For clients that are concerned about going out into public, or are unwell, we can tailor care to meet your needs; we can collect your pet from your car so that we can then perform a full physical examination of them inside, and discuss the rest of the history and treatment options with you via the phone as you wait in the car.
-We will ask all clients to wash their hands before their pet’s consult. There will be a sign at the front desk requesting this.
-We may ask you to wait in the car until your appointment time. Please ring when you arrive.
Please be aware that there is currently no evidence that cats, dogs or any other pets are carriers of COVID-19. Both dogs and cats are susceptible to certain coronaviruses, other than COVID-19, but these viruses are specific to these species, have been around a long time, and pose no risk to humans.
Presently Roleystone Animal Hospital is operating as usual, however as things develop we may have to change the manner in which we do things further, and potentially change operating hours if staff at the practice become impacted. We will do our best to keep everyone informed and protect our staff, our clients and vulnerable members of our community.
Drs Yoko Clinch and Tiffany Jacobs, Directors
Roleystone Animal Hospital
February 2020 - Itchy Bandicoots
Our colleagues at Darling Range Wildlife Shelter have recently reported that there is currently an outbreak of Sarcoptic Mange in bandicoots in the Roleystone area. There have been a number of severely affected animals that have presented to their shelter for treatment and even with their best efforts, unfortunately a number have been humanely euthanised. Please read our latest newsletter for more information on the implications this has for you and your pets.
January 2020 - We are really excited to announce that we have extended our weekday consulting hours so that there are now consult times available all day. Previously, we undertook our surgical procedures during the middle of the day and limited our consulting hours to 8.30-11.00 am, and 3.00-5.45 pm. Now, you can see one of our vets even during the middle of the day as consults are available between 11am - 3pm. The reason we can now offer these extended hours is because we have hired a new vet to join our team!
You may remember Mhairi (pronounced "Vari"), from when she worked for us on weekends as a vet student, a few years ago. She graduated from Murdoch University, and has had experience not only working with small animals, but also with pocket pets and birds. She loves all things furred, feathered, fluffy and scaled, and has collected a cat (Taco), some rabbits (Gypsy & Stu-Wart) and an Indian Ringneck Parrot (Nebula) since becoming a vet. Mhairi has a fantastic sense of humour and loves to learn so we are sure she will fit right in with the rest of our team.
With Mhairi joining the team, we have also been able to increase our Saturday appointment slots as well. We hope you can take advantage of our increased consulting ability and that you will join us in welcoming Dr Mhairi!
December 2019 - Our team would like to thank everybody who came out and supported our Pet Photos with Santa Fundraising event on the 17th of November. This was our most successful year with $833 raised, which was divided in half and donated equally to the Australian Animal Cancer Foundation and Kanyana Wildlife Rehabilitation Centre.
In the lead up to the public holidays at the end of this month / start of January, we would like to remind everyone with pets on ongoing medication, to ensure you have enough medication to see you through the public holiday closures, noting that on both Christmas Eve and New Year's Eve we have reduced hours and will be closed at 12.00pm sharp.
Thank you all for your ongoing care and support of our team, and we wish you all a wonderful Festive Season and all the best for a fantastic 2020!
August 2019 - Dr Yoko and Dr Tiff have helped facilitate vet students developing teamwork skills at the annual Veteirnary Professional Life Camp held for the second year Murdoch Vet Students at Fairbridge. The purpose of the camp is for students to learn about teamwork, communication skills and positive psychology, as well as skills to help maintain mental health in what can be a challenging profession.
Dr Yoko also had the opportunity to complete her first ever high ropes course with the students, and did an amazing (and very brave) job of getting through all of the obstacles.
July 2019 - Earlier this month Dr Yoko attended the Australian and New Zealand College of Veterinary Scientists annual conference, where veterinary specialists go to get their annual dose of Australian cutting edge knowledge upgraded.
She had a fantastic time and has come back with tips and tricks from the talks she attended focusing on small animal medicine, surgery and behaviour. In keeping with our team's recent luck, she also won a textbook at the conference! Our library has now been upgraded with the latest information on Veterinary Nutrition.
June 2019 - Congratulations are in order once again, as Dr Jill has just received her Low Stress Handling Certification! Now, 2 of our vets and all of our nurses are Low Stress Handling (R) Certified, ensuring your pet's visit is as relaxed as possible.
Earlier this month, Dr Tiffany had the pleasure of assisting Kanyana Wildlife Rehabilitation Centre with the training of some of their volunteers, and ran a 3 hour lecture and practical session on Avian Anatomy and Physiology, which was well received. See here to learn more about Kanyana, and how they help wildlife in need, and how you can participate.
May 2019 - Fantastic News: Katelin has just received her Low Stress Handling Certification! This means ALL of our nurses are now Low Stress Handling (R) Certified, ensuring your pet's visit is as relaxed as possible.
April 2019 - Congratulations to our nurses Bec, Rebecca and Renee on achieving Australian Veterinary Nurse National Accreditation status, and being within the first 60 nurses across the country to achieve this goal! This year is the inaugural year for this qualification, a feat which requires at least 20 to 30 hours of continuing education on an annual basis as well as a written commitment and plan for ongoing personal development as a veterinary nurse. Adrian has started off his year of training by attending the national Australian Veterinary Nurse Conference in Brisbane earlier this month. He has come back full of enthusiasm for sharing his new knowledge with the rest of our team and patients.
We are exceptionally proud of all of our nurses, not only for all their hard work at our hospital, but also their dedication to ensuring that they have the latest knowledge and skills available to them!
February 2019 - As our team have become more involved in rehabilitation therapies, we have found that some pets need a bit more support to be independent. This is why we have become a Walkin’ Wheels Wheelchair Dealer. We now carry rear wheelchairs and kits to convert them into quad wheels for sale or hire.
Dr Yoko, Rebecca and Renee are certified to fit the chairs and our rehab team can develop individually tailored rehabilitation plans for these patients; providing more options to improve the mobility and quality of life to pets in Perth and WA. As our models can attest, they are comfortable to wear and easy to move around in. You can watch Roxy move around here.
January 2019 - Representing over 180 hours of continuing education and study over 2 years, we are pleased to announce our nurse Rebecca has become an internationally recognised Certified Canine Rehabilitation Veterinary Nurse!
She is the first nurse in WA with this qualification, and with Dr Yoko, we are now the first vet hospital in WA with a certified vet and nurse. In addition, Rebecca has also just completed her certification to be a canine wheelchair fitter with Walkin' Wheels! Well done Rebecca, your continued dedication and hard work to expand the services we can offer to our rehabilitation patients is outstanding!
October 2018 - Continuing on with the momentum from last month, our team have been even more busy on the learning front! We are extremely proud to announce that with Dr Tiffany completing her Low Stress Handling certification, Roleystone Animal Hospital is now a Low Stress Handling Certified Veterinary Hospital!
All of the staff at Roleystone Animal Hospital love animals and are dedicated to providing the best care possible to your furbabies. However we understand that for some pets, coming to the vet can be a stressful, or even scary experience. This is why we are committed to ensuring your pet has a positive, low stress experience when they come in to see us - we love seeing them and we want them to feel the same!
For this reason, our staff have undergone Certification in Low Stress Handling, so that we can foster and maintain a calm and trusting relationship with your pets. This Certification represents at least 20 hours of further study for each person who is certified and is comprehensive in teaching the latest in animal behaviour and body language. This ensures that we are well equipped to understand their "words", and has given us all many techniques and tips on how to handle pets in a positive and relaxing way.
July 2017 - More congratulations are in order! This month we are really excited to announce that Dr Yoko has just become certified as a Canine Rehabilitation Therapist. This qualification provides you with the assurance that your pet's osteoarthritis, post operative rehabilitation, lameness or neurologic disease has not only veterinary basis, but also a physiotherapy basis for treatment. Dr Yoko can design a wide range of therapeutic programs to improve your pet's comfort, mobility and function with both in clinic and at home treatments and exercises, that are both fun and functional.
February 2017 - It's here... Our official hospital tour video. You can check it out here, and as always, we are mor ethan happy to show you around in person too!